Thank you for shopping with us! Because every item is custom-printed to order just for you, your total estimated delivery time is divided into two distinct phases: Production & Processing Time and Shipping & Transit Time.
1. Order Processing & Production Time
Before your order ships, it must be printed, quality-checked, and packaged by our print-on-demand fulfillment facilities.
- Standard Production Time: 2 – 5 business days
- Cut-Off Time: Orders placed after 5:00 PM (EST) will begin processing on the following business day.
- Business Days: Monday through Friday (excluding US federal holidays).
Note: Production times may extend to 5 – 7 business days during peak Q4 holiday shopping periods.
2. US Domestic Shipping Rates & Transit Times
We ship to all 50 US States, military APO/FPO addresses, and US territories. Once production is complete, your package is handed over to carriers such as USPS, DHL eCommerce, or FedEx.
| Shipping Service | Processing / Production | Transit Time | Shipping Cost | Total Estimated Delivery |
| Standard Shipping | 2 – 7 business days | 2 – 5 business days | FREE | 4 – 12 business days |
Note: Delivery estimates are estimates and may vary depending on the destination, carrier, order volume, holidays, and other circumstances outside our control.
3. Order Tracking
- Once your item is printed and a shipping label is created, you will automatically receive a Shipping Confirmation Email containing your tracking number and carrier link.
- Please allow 24 to 48 hours for the tracking number to register activity after the email is sent.
4. Shipping Address Changes & Cancellations
Because production begins shortly after an order is submitted:
- Address Updates: Address modifications must be requested within 2 hours of placing your order by contacting help@loveyourlands.com.
- Incorrect Addresses: We are not responsible for packages delivered to an incorrect or incomplete address provided at checkout. If a package is returned to our fulfillment facility due to an address error, the customer is responsible for re-shipping fees.
5. Lost, Damaged, or Missing Packages
- Damaged or Defective Items: If your item arrives with a print defect or transit damage, contact us within 30 days at help@loveyourlands.com with photos of the issue for a free replacement.
- Marked Delivered but Missing: If your tracking status displays “Delivered” but you cannot locate the package, please check around your residence and consult with household members or local post office staff first. If unresolved, contact our support team for assistance within 7 days.
6. Contact Information
If you have any questions regarding your shipment, please reach out to our support team:
- Email: help@loveyourlands.com
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
- Store Address: 642 Home Avenue SE, Atlanta, Georgia, 30312